Follow-up calls kept slipping. So we built Brian's Customer Keeper.

Every morning it builds one call sheet — who deserves a check-in, who declined work, who's due, who's been away too long. A real person makes real calls. The software makes sure they happen and shows what they earn — about $5,000 a month in booked repeat work at our own shop in Puyallup.

Try it free for 14 days (253) 881-1614

How this started

Being of service is part of who we are. So we made caring reliable.

We love being part of our community. Being of service is part of that. But care that depends on remembering doesn't happen every day — the front counter gets busy and the follow-up call is the first thing to slip.

Customer Keeper makes caring reliable. Every morning it builds one call sheet for the person who keeps your customers. Who picked up a car this week and deserves a check-in. Who declined brake work 45 days ago. Who's due for an oil change. Who hasn't been in since last summer. Real calls from a real person at your shop — not a text blast.

We staff a person to do exactly this at our shop. This is her tool.

Every call gets logged in one tap and booked work goes straight onto your schedule. You get an email at close of business that says the work happened, and one a month that shows what it earned — counted honestly, with the counting rule printed next to the number.

Brian's Automotive & PerformancePuyallup, WA

What Brian's Customer Keeper actually does

One sheet, worked top to bottom.

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One sheet, already in order - Every morning the sheet is built and prioritized — check-ins first, then declined work, maintenance due, and win-backs. Work top to bottom and it's done.

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Everything you need to sound like you remember - Tap a name and see their history, what they declined and why, and your own notes from the last call. One customer, one call — if they're due for two things, that's one conversation.

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One tap to log it, one tap to book it - Reached, left voicemail, booked, call back Thursday, or take them off the list. Booked work goes straight onto your shop's schedule.

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Reports that land in your inbox - An email at close of business that says the work happened. A Monday email that says whether the list is current. A monthly one that shows the dollars — counted honestly, with the rule printed next to the number.

How it fits into your day

The sheet is ready. Make the calls. See what they earned.

The sheet is ready

Every morning it's built and prioritized. No pulling reports, no picking who to call.

Make the calls

Tap a name, see the history and your notes, make the call, log it in one tap. Booked work lands on your schedule.

See what they earned

A close-of-business email says the work happened. A monthly one shows the dollars, counted honestly.

Real calls from a real person — the software just makes sure they happen.

About $5,000 a month in repeat work

That's what these calls earn at our own counter — declined work picked back up, maintenance that was due, customers who came back. Same person, same phone. The sheet just makes sure it happens every day.

Straight answers

What shop owners ask us about it.

Who makes the calls?

Your people. Every morning it builds one prioritized sheet — who to call and why — so the calls actually happen between everything else. A real person calling is the whole point.

Is this a text blast?

No. It's a call sheet for a human. Booked work lands straight on your schedule.

What does it earn?

About $5,000 a month in booked repeat work at our own shop — counted from calls made off the sheet.

Think your customers would notice the difference?

Set it up yourself in a few minutes — we run Shopmonkey today. Questions first? Brian runs the shop it was built in.

Try it free for 14 days

Card up front, and it charges when the trial ends unless you cancel. Rather talk it over first? Call Brian at (253) 881-1614

Brian - owner of Brian's Automotive & Performance

Why an auto shop is selling software

Brian's Automotive & Performance is a real independent shop in Puyallup, Washington — 20+ years of brakes, diagnostics, transmissions and engine swaps at honest prices. We're mechanics, not a software company.

We build tools to make our own shop run better. Customer Keeper is the tool our own front counter uses to keep up with customers. We offer it to other shops fighting the same slipping follow-ups. It was tested the only way we trust: on our own customers, in our own shop.

✓Built by a working shop

✓Used here every day

✓Works with Shopmonkey

✓Talk to a real person

More tools, as we need them

Each one starts as a problem on our own shop floor. When it earns its keep, we share it.

Available now

Brian's Customer Keeper

Follow-up calls kept slipping, so now a call sheet builds itself every morning — check-ins, declined work, maintenance due, win-backs. It books us about $5,000 a month in repeat work.

$100/mo · 14 days free